Membership benefits are non-transferable and must be used within the designated membership period. Unused benefits do not roll over. Adjustments or exceptions may be made at management’s discretion only.
Our Office Policies
Our Office Policies
See our office’s policy and procedure guidelines:
Scheduling:
At Transformed Med Spa your time with us is valuable, so appointments are required. We encourage you to schedule appointments well in advance, especially prior to major holidays. Please note that upon scheduling your appointment, you will be asked to provide a credit card number to secure your appointment. Please refer to our cancellation policy prior to reserving your appointment time. Scheduling an appointment is your acceptance of this policy.
A Visa, Mastercard, Discover, or American Express credit card is required to hold your appointment(s). We observe strict privacy policies and will not disclose this information to any other party. Your credit card number will be securely kept in your history file.
We do offer complimentary consultations as a courtesy to all clients. However, there is a consultation fee for all Hormone Replacement Therapy consults.
Cancellation Policy:
Should you need to cancel, please do so at least 24 hours in advance of your scheduled appointment. If you cancel with less than 24 hours’ notice, your credit card on file will be charged a cancellation fee of $50. If you do not arrive at your scheduled appointment without providing notification, the service will be considered rendered and you will be charged the cancellation fee of $50.
Appointments scheduled for Monday must be cancelled/rescheduled by 3 pm on Friday in order to avoid cancellation fees.
Should you arrive late for a scheduled appointment and time does not allow us to perform all of your treatment, the full amount of the service or the cancellation fee will be charged to your credit card on file.
